INDEX

  •  Safety & Security
  • Information Guide
  •  Food & Beverage / Meeting & Event Outlet In Room Dinning
  • Spa Facilities
  • Recreation / Sightseeing

We have framed this directory to give you an overview of the facilities and amenities provided by us. If there is anything that we can do to enhance your experience, do not hesitate to contact us at Extn 3551 / 3552.

SAFETY AND SECURITY

RADISSON CARES, YOUR SAFETY IS OUR PRIORITY

Your safety and the security of your possessions remain our highest priorities. We request that you take a note of the following safety measures.

BE PREPARED

Please review the floor plans on the back of the room door to ensure you understand the emergency exit method. Exit the building (if possible) and reach the nearest fire assembly point by following the Exit Route Plan, in case of any emergency.

EMERGENCY INFORMATION

In case of fire or any emergency- stay calm and call hotel team by pressing the Emergency Button on the telephone instrument.

GENERAL SECURITY

If you cannot leave your room, press the emergency button on the telephone instrument to inform hotel team about the fire/emergency. In case of fire, wedge a wet cloth under the door and around the doors and vents. Remove the drapes from the windows. Check to see there is smoke outside the window; if there is no smoke outside and the window may be opened, hang a sheet or light-colored material outside. This will signal your location, letting the hotel rescue team/ firefighters know that the room is still occupied. Keep part of the sheet inside the window. Do not break the window; do not jump. Stay low and keep fighting the fire until help arrives.

Monkeys & Insect

We are situated amidst forest, and request you not to leave your room doors and windows opened in order to avoid nuisance of Monkeys and Insects.  The Management would not be held responsible for any damage caused thereof.

Information Guide

 Airport Transfer

You may reserve your transportation to the airport in advance.  Please contact our Reception at Extn 3551 / 3552 for assistance.

Baby Cot

Our Housekeeping Department will be glad to arrange baby cot (subject to availability) for your infant.  Prior information is required.  Please contact Front Desk at Extn 3551 / 3552.

Bell Desk

Please contact us at Extn 3551 / 3552 for luggage assistance.

 Car Hire

Please feel free to call Reception Desk at Extn 3551 / 3552 for chauffeur-driven cars for your travel needs on additional charges.

Check-in / Check-out Time

Check-in & Check-out time is 1400 hours & 1200 hours respectively.  Early check-in & Late check-out is subject to availability, and attracts extra charges.

Cheque

Please be advised that the Resort does not accept cheques as payment for its services.

 Credit Cards

We accept Visa / Master / Rupay / Diners credit cards.

Drinking Water

We provide 02 complimentary bottle of mineral water, which get replenished during the housekeeping service.

Electricity

Rooms are equipped with power supply (220V).  Should there be a power failure, please wait for generators to start.

Emergency

Please press Emergency button on your room-telephone instrument, or alternatively call Reception at Extn 3551/ 3552 in case of any emergency.

Energy & Water Conservation

Kindly help the Resort conserve energy by switching off any unnecessary lights and electrical appliances.   Please help us save water and conserve this precious commodity of Pahalgam.

Fire Safety

Please ensure you go through the floor plans on the back of the room door and get a clear idea on exit plan in case of emergency. In case of emergency, press the One Touch Service Button on the telephone instrument, or alternatively seek assistance at Extn 3551 / 3552

Golf Cart

Golf carts are purely for arrival and departure purpose.  However, should you require it to reach a destination within the resort, please inform our Reception at Extn 3551/3552 at least 15 minutes in advance (Carts are subject to availability).

Guest Rooms

Settle back in our rooms, oozing comfort and elegance that are the best. Our 122 well-equipped rooms deliver a unique experience to your stay with us.

 Housekeeping

Please call at Extn 3551/3552 for specific housekeeping request, or alternatively dial One Touch Service on your telephone instrument.

Hazardous Goods

Bringing in articles of hazardous nature – threat to safety & security are strictly prohibited.  The guest shall be solely responsible to management and its guests, visitors, agents, staff, local / government authorities for any loss or damage that may occur by such articles or because of guest’s own negligence.

Hair Dryers

We have placed the hair dryer for your convenience in your room

In-room Safe:

An electronic safe is provided in the wardrobes of all of your valuables. It can be accessed by 4-digit password of your choice.  Please ensure to empty the safe before your departure.  For any assistance, please press One Touch Service on your room telephone instrument

Laundry Services:

We offer laundry services round the clock. You may find the laundry bag and the order form in your closet. To avail the service press One Touch Service Button on the telephone instrument.

Lost & Found

Please contact One Touch Service for any lost & found items within the hotel premises

Mattress and Pillow

Our exclusive bedding is designed to help weary travelers sleep soundly and our pillow-top construction provides ample support so guests wake up refreshed and ready for the day ahead.  For any specific assistance, please contact One Touch Service

Pets

Pets are allowed in specific areas of the resort.  Please contact Management for seeking guidelines beforehand.  Permission to bring in pet is subject to approval from the Management.

Reservations

For any query about room booking, please call our in house reservation team at Extn 3500

Room to Room Dialing Service

Please press 8 and then desired room number, you wish to reach over telephone.

Tea & Coffee Making Facility

Teakettle along with Tea and Coffee amenities is available in all guest rooms.  Kindly note that Tea Kettle is solely meant to boil water only.  Please do not use the kettle for any other usage other than boiling water.  Please contact One Touch Service for any assistance / replenishment.

Transportation:

You may avail the transportation facility on advance notice. In case of any help please dial front desk on 3551/3552.

 Visitors

All visitors are advised to contact Reception Desk prior to accessing guest rooms.  In the interest of security, non-resident guests are not permitted in guest rooms between 1900 hours – 1000 hours

Wake-Up Call

Trouble getting up early? You may set up a wake-up call to your hotel room telephone by pressing the One Touch Service Button on the telephone instrument

Wi-fi

We encourage the resident guests to take advantage of the complimentary internet facility deployed through a dedicated WI-FI connection, please dial 3551/3552 for any assistance.

 

 

Food & Beverage / Meeting & Event Outlet

Mumtaz

The all-day-dining, multi-cuisine restaurant serves vegetarian authentic Kashmiri, Mughlai, Indian and Continental food. It shelters a beautiful view of the lawn area and a tea area for guests to relax.

7:30 am to 10:30 pm

Extension Number: 3455

1936

The restaurant offers Kashmiri, continental, oriental and Mughlai cuisine, with a mesmerizing view of River Lidder. It shelters a private indoor dining area with an enchanting view of the valleys.

7:30 am to 10:30 pm

Extension Number: 3451

Tea Lounge and Deli

Relish a myriad variety of savory bites, confectionary, baked goods and quick snacks, along with tea and coffee, at our Tea Lounge and Deli shop.

9:00 am – 9:00 pm

Extension Number: 260

Meeting & Events

Golf View Conference Hall

Make every event a success in unique venues and ideal locations. We believe that Every Moment Matters and we are committed to make your event a success.  Our team would be glad to assist you to make it happen.  For further information / assistance, please reach out to front desk on 3551/3552 from your room-telephone instrument.

Sitting Capacity:-  45 Cluster and 60 Theater Style.

In Room Dining

Relish our delectable curations within the comfort of your room.  To avail In Room Dining experience, press the Room Service button on your room-telephone instrument. Please scan the below QR code for Menu.

 

Spa – Health Club

At our Health Club, we design individual sessions to meets your needs, allowing you to let loose while rewarding yourself, relax, and enjoy a little pampering. For further information / assistance, please reach out to us on 3939 from your room-telephone instrument for appointment.

Recreation / Sightseeing

Bonfire

Our Guest Services Team would be glad to arrange for Bonfire, however, prior reservation is required, as bon-fire deck is subject to availability.  Please contact our Reception at Extn 3551 / 3552 to know about charges and availability

Rent-a-bicycle

Please contact our Reception at Extn 3551 / 3552 to know about charges and availability

 

Places of attraction

ARU VALLEY : is a quintessential Kashmir beauty! The spot is beautiful, with mountains all around, pine trees forming a nice backdrop and people out in the middle 

  BETAAB VALLEY :

Betaab valley, originally called as Hajan Valley or Hagan Valley is situated at a distance of 15 km from Pahalgam in Anantnag district in India’s union territory of Jammu and Kashmir. The valley got its name from the Sunny Deol-Amrita Singh hit debut film Betaab

 Baisaran Valley : located just 5 kilometers away from Pahalgam famous as a top sightseeing destination

Mamaleshwar Temple

Mamal Temple or Mamaleshwar Temple is a Hindu temple located in Pahalgam town.  It is situated on the banks of Lidder River at an elevation .          

Pahalgam Gurudwara has huge land associated with Gurudwara due to the efforts of late s Fauja Singh Mehta who was megisterate thr at tht time Gurudwara Sahib is located near main bazar and had all facalaties for tourists for staying also

Tulian Lake is an alpine lake located near Pahalgam in Anantnag district of Jammu and Kashmir, India. It lies at an altitude of 3,684 metres above sea level, 16 kilometres southwest from Pahalgam and 11 kilometres from Baisaran. The lake often has chunks of ice floating in it

Poshwan Park :  Poshwan Park is a famous park in Pahalgam metropolis, hundreds range of humans are go to in this park each year. A visit to Poshwan Park also can be combined with different visitor attractions across the town.